As a family business, the culture of Rejuvo JPCS is built on partnership, shared responsibility and teamwork.
The relationships we form with clients, suppliers and with our team members are critical to the success of our business. Benchmarking our performance ensures we continuously strive for and meet the highest standards of excellence.
“You provide the service we require at a competitive price. You carry out the work to a high standard without fuss”
A resident called our Customer Helpline to say:
“Manners maketh the man, and they’ve got it!”
At every installation our team take pride in ensuring all residents receive a positive experience. Our customer careline and customer feedback cards allow local communities to provide direct feedback to us following installation, which is used as part of our excellence benchmarking.
Our openness and responsiveness to local resident feedback ensures that any concerns can be raised, addressed and resolved rapidly to the satisfaction of all.
“The great work we do and our people deliver enables us to focus on our core values, magic grit, behaviours and strengths as a family business”
Each one of our colleagues at Rejuvo JPCS is a valued member of the Rejuvo family, our greatest asset as a business. The culture within our business ensures that all our team members are valued, supported and empowered, which naturally means they take pride in their work and in representing the company to deliver an exceptional service for our customers.
We believe that some of the best ideas about ways to improve our business and service delivery come from our colleagues who work onsite installing our products. At Rejuvo JPCS we actively encourage the sharing of ideas which are listened to, considered and regularly implemented.
“On a street in Caterham, a woman approached to compliment the product that had been laid, and the crew who laid it commenting on their professionalism, helpfulness and general attitude. It was a very proud moment seeing the whole experience come together to make a residents life that little bit better and easier”
Strong, collaborative and meaningful relationships with our supply chain partners are a highly valued component of our business. This joined up working makes us more innovative as a business, allowing us to share ideas to overcome commercial challenges and constraints to meet a shared goal of delivering excellence for our clients.
We actively seek to partner with suppliers who share our values and want to contribute to improving the communities in which we work.
